These terms apply to all user relationships between Fiducia Domo GmbH, Zentrum 93, 6233 Kramsach, Austria, and users of the XO platform.

XO is intended for adults and businesses that lawfully publish requests, submit offers, or retrieve market information.

XO operates a digital matching marketplace and provides technical functions for structured requests, offers, and deal confirmations.

XO is neither seller, buyer, broker, nor a party to the later main contract. The platform does not owe economic success, a minimum volume, or a placement guarantee.

Deal summaries, chat analyses, PDF notes, or similar platform outputs are informational only and are not legal advice, a contract draft, or a binding commitment by XO.

Users must provide complete, current, and truthful information and keep their login credentials secure.

Multiple accounts used to bypass rules, limits, or sanctions are not permitted.

Before a deal is confirmed, contact details may not be released or exchanged off-platform where the platform prohibits this technically or organizationally.

• Deal first, contact second: contact details are only released after a confirmed deal.
• No paid visibility in matching: paid ranking advantages are excluded.
• Usage quotas are consumed only when a deal is fixed, not at the first reaction.

Certain platform features may require fees, slots, or usage packages. The prices displayed on the platform at the time of contract conclusion are controlling.

Where legally permitted, quotas already used or lost due to breaches of duty are non-refundable.

XO does not process payments for the main contract between users, does not hold funds in trust, does not provide escrow services, and does not guarantee payment security for external or user-to-user services.

XO may not be used to publish, advertise, request, or broker unlawful, dangerous, immoral, or platform-external content, goods, services, or arrangements.

Attempts to bypass the platform model are also prohibited, especially premature off-platform contact, false references, fake requests, and abusive use.

• Sexualized, pornographic, obscene, or escort-related content, goods, or services.
• Weapons, ammunition, explosives, pyrotechnics, weapon parts, and related build or usage instructions.
• Illegal drugs, misused medication offers, doping agents, and other prohibited substances.
• Stolen, counterfeit, infringing, or otherwise non-marketable goods, content, or services.
• Hate content, extremist propaganda, glorification of violence, and discriminatory content.
• Fraud, money laundering, sanctions circumvention, identity misuse, phishing, malware, spam, or other unlawful or security-risk arrangements.
• Offers requiring permits, professional licenses, or statutory proof where those requirements are not actually met or are presented misleadingly.

XO may review and moderate content, profiles, and platform activity on a risk-based basis and take integrity, security, and compliance measures to protect the platform.

• Block or remove requests, offers, profiles, or messages in whole or in part.
• Temporarily restrict accounts or permanently deactivate them.
• Document and evaluate off-platform circumvention attempts, deception, or security violations.
• Disclose information to authorities or affected rights holders where legally required or where serious risk exists.

Users remain responsible for their content and grant XO the required non-exclusive license to store, process, display, format, and moderate content for platform operations.

Use outside the platform for the website, social media, case studies, presentations, or other marketing materials requires separate consent. Use for third-party advertising or disclosure to advertising partners for their own purposes does not take place without separate consent.

Ratings and trust signals may only be submitted after a deal has actually been completed or released according to product logic.

False, abusive, manipulative, or irrelevant ratings may be removed.

XO aims for high availability but does not guarantee uninterrupted or error-free use.

Maintenance, security updates, feature adjustments, and product development are permitted as long as legitimate user interests are reasonably considered.

XO is fully liable for intent, gross negligence, product liability claims, and damages resulting from injury to life, body, or health.

For slightly negligent breaches of essential contractual duties, liability is limited to the foreseeable damage typical for the contract. Otherwise, liability for slight negligence is excluded.

Users shall indemnify XO against third-party claims resulting from unlawful content, offers, requests, breaches of duty, or legal violations attributable to them.

Information on the processing of personal data can be found in the Privacy Policy.

Contractual and security-related notices may be sent by email to the address stored in the account.

The user relationship runs for an indefinite period unless a different package or project term is agreed.

The right to extraordinary termination for good cause remains unaffected.

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions remain unaffected.

The place of jurisdiction for disputes with businesses is Innsbruck where legally permissible.